GigDay
Help Center

Frequently Asked Questions

Answers, guides, and best practices for Creative Gig Professionals and the clients who book them — across Singapore and Southeast Asia.

Getting Started

Sign up, build your profile, and get your first booking.

8 articles

Sparks Rewards

Earn, buy, or subscribe for Sparks — GigDay's reward currency for themes, AI tools, and package perks.

12 articles

Your Profile

Showcase your work, portfolio, gear, and creative identity.

6 articles

Packages

Build packages, set prices, and run custom quotations.

13 articles

Open Gig & Ticketed Events

Seat-based public gigs — sell seats, scan QR, run the night.

12 articles

Bookings & Quotes

How quotes, contracts, and confirmations work end-to-end.

15 articles

Chat & Messaging

Quick replies, file sharing, contract cards, and quotation cards.

11 articles

Payments & Payouts

Stripe, PayNow, fees, and when you get paid.

9 articles

Tools & Apps

Gear lists, riders, contracts, checklists, and the GigHub.

10 articles

Trust & Safety

Verification, disputes, cancellations, and platform protection.

7 articles

Reviews & Reputation

How ratings work and how to build a strong reputation.

5 articles

Account & Settings

Email, password, notifications, theme, and data control.

8 articles

For Clients

How to find, book, and pay creative gig professionals on GigDay.

10 articles

Glossary

Definitions: Tribe, Hypes, Mood Ring, GigHub, Toolkit, and more.

25 articles

Still have questions?

Join the GigDay Discord — real humans, real answers, and a community of Creative Gig Professionals from across Southeast Asia.