Frequently Asked Questions
Answers, guides, and best practices for Creative Gig Professionals and the clients who book them — across Singapore and Southeast Asia.
Getting Started
Sign up, build your profile, and get your first booking.
8 articles
Sparks Rewards
Earn, buy, or subscribe for Sparks — GigDay's reward currency for themes, AI tools, and package perks.
12 articles
Your Profile
Showcase your work, portfolio, gear, and creative identity.
6 articles
Packages
Build packages, set prices, and run custom quotations.
13 articles
Open Gig & Ticketed Events
Seat-based public gigs — sell seats, scan QR, run the night.
12 articles
Bookings & Quotes
How quotes, contracts, and confirmations work end-to-end.
15 articles
Chat & Messaging
Quick replies, file sharing, contract cards, and quotation cards.
11 articles
Payments & Payouts
Stripe, PayNow, fees, and when you get paid.
9 articles
Tools & Apps
Gear lists, riders, contracts, checklists, and the GigHub.
10 articles
Trust & Safety
Verification, disputes, cancellations, and platform protection.
7 articles
Reviews & Reputation
How ratings work and how to build a strong reputation.
5 articles
Account & Settings
Email, password, notifications, theme, and data control.
8 articles
For Clients
How to find, book, and pay creative gig professionals on GigDay.
10 articles
Glossary
Definitions: Tribe, Hypes, Mood Ring, GigHub, Toolkit, and more.
25 articles
Still have questions?
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